Discover the hidden emotional signals that make up 80% of negotiating. Learn how to use powerful neuroscience to unlock these lucrative secrets.
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Whether dealing with external or internal customers, suppliers or contractors – negotiation can be a minefield, with relationships, egos and finances at stake. Get hands-on experience and gain the skills and confidence to avoid soured relationships hitting your bottom line! Learn how to overcome the trade-off between ‘getting the deal you want’ versus ‘building a better business relationship’.
Members will learn how to:
Tom Flatau is an international speaker whose clients include HSBC, Louis Vuitton, American Express, Siemens, Kier, Emirates and Unilever. He trained with the NeuroLeadership Institute and is a Fellow of the Institute of Leadership & Management. Tom is an executive leadership coach and sales and negotiation trainer. He has a first degree in Information Systems and a Master’s degree in Business Analysis & Systems Design. His academic career included posts at British and American Universities.
Tom’s work is based on understanding human instincts and behaviour, derived from up-to-the-minute research in the fields of neuroscience and positive psychology.